The company, founded in London in 1985, moved to Elgin in 1993 and has since become Ontario’s largest manufacturer of vinyl windows and patio doors. It has distributors all over Ontario, in Quebec and several US states, Eastern and Western Canada and as far away as Mexico.
North Star is known in the industry as having the highest-quality vinyl windows around and makes not only make its own extrusions, but processes all of its own glass, it does injection moulding of some of its hardware, fabricates all of its own windows and distribute all of those products itself.
Employment has grown to 285 people from about 50 in 1993. The company has introduced many innovations over the years, including designs that reduce condensation and enhance energy efficiency, and improve the ease with which windows and screens can be opened, raised and lowered, and removed.
An example of the company's dedication to excellence is its delivery promise. Standard product is delivered within 10 days, 100% on-time. North Star was the first company in the industry to make such a promise and has maintained this delivery mantra ever since.